Our Reconditioning Process

Our refurbishing process begins with a handpicked, low meter, premium condition lease return. We remove all covers and major components leaving just an empty frame which is then thoroughly inspected. Once the frame, circuit boards and wiring have passed inspection we direct our attention to each of the major components such as drums, fusers, transfer units, cleaning assemblies, paper feed units, laser units, scanners, duplex units and document feeders. Each component is carefully inspected and serviced using genuine Ricoh parts. We then reassemble the entire machine, flash it with the latest version firmware and reset everything to factory specifications. After some fine adjustments and a final inspection, the machine is wrapped in plastic and stored in our climate controlled warehouse ready for immediate delivery. What does this mean to you? You get a fully reconditioned machine that looks and runs like new, at 70%-85% off its original price, delivered with a sixty day money back guarantee.



Is buying a refurbished copier or printer a good idea?Buying a copier/printer can be frustrating especially if you really need one but you don’t know too much about them.The sheer number of features and functions on printers and copiers can be dizzying, so you might well be asking which variety and brand is the best for your home or business. Add to that the question of whether to buy new or refurbished, and you’re REALLY confused!Don’t discount the refurbished option right away. Know that a refurbished copier/printer is one that’s been used but thoroughly inspected by a professional who then replaces any worn or damaged parts.So might a refurbished copier/printer be the right decision for you? Below we talk about the advantages and disadvantages of buying a refurbished copier/printer:AdvantagesGenerally-speaking, buying a refurbished copier/printer is going to be the cheaper option, though it’s true that there can be some hidden costs, which we’ll discuss in the section on disadvantages. So, price is one of the most important considerations.Refurbished copiers and printers have generally been around in the industry long enough to make it to the refurbished category and are therefore likely to be trusted machines. Most refurbished printer and copiers perform well.With the savings from buying a good refurbished machine, more money can be reinvested into your business.DisadvantagesSometimes dealers fail to mention hidden costs such as maintenance agreements. When considering the price, ask the dealer to disclose any and all costs associated with the machine and its maintenance, so there are no surprises.Some refurbished copiers/printers can require extra maintenance or service to ensure they continue to function properly. Over time, this can add up.Refurbished copiers/printers don’t always come with extended or comprehensive warranties like new ones do. If yours is one that doesn’t, try to negotiate a better price with the dealer.Some refurbished copiers/printer dealers do not offer service agreements. If this is the case, look elsewhere, as this is pivotal for your happiness with your choice and with the product.Many of these advantages/disadvantages are conditional and not one-size-fits-all. A refurbished copier/printer is as reliable as the dealer, so if they offer a comprehensive warranty, service agreement, and overall good quality copier/printer, then the refurbished route could be the best one for you.Pioneer Copy Service will find the perfect solutions for your business. Our refurbished copiers and printers are guaranteed to work and we offer affordable service contracts.


Our copier inventory changes daily, so please call (860) 206-1086 or email us at [email protected] to inquire about availability, new inventory and special sale prices.

Pioneer Copy Service

For Copier Solutions

Pioneer Copy Service is a Connecticut based Ricoh Copier refurbishing company. Our dedication to providing our customers...

Read More

Register to receive Monthly Specials